Privacy Policy

This policy explains what personal data Solar Savings Scotland collects when you use our website, why we collect it, who we share it with, how long we keep it, and the rights you have over your data.

Last updated: 5 November 2026.

Who is responsible for your data?

Solar Savings Scotland is a trading name of Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA. Scot Energy Efficiency Ltd is the data controller for any personal data you submit through this website.

If you have any questions about how your data is handled, email info@scottishenergyefficiency.co.uk or call 0141 230 0198.

What information do we collect?

When you fill in the quote form, we collect your full name, email address, phone number, postcode, and what you are interested in (solar panels, battery storage, or both). For commercial enquiries we also collect your business or farm name, property type, and approximate annual electricity spend.

We do not collect payment details through this website. We do not use your data for profiling or automated decision-making.

Why do we collect it?

We collect your information so that we can contact you about your enquiry, model the potential savings for your property, and arrange a no-obligation survey. We also use your details to send you a written quotation from one of our MCS-certified installer partners.

The legal basis for processing your data is that you have given your consent by ticking the consent box on the form and submitting your details. You can withdraw your consent at any time by emailing us.

Who do we share it with?

Your enquiry details are passed only to our MCS-certified installer partners, and only so they can prepare a quotation and carry out a survey if you agree to one. We do not sell your data to third parties, and we do not share it with marketing companies.

Your data may be processed by Zapier, the service we use to route enquiries to our team. Zapier acts as a data processor on our behalf and is subject to its own privacy obligations.

How long do we keep your data?

We keep your enquiry data for as long as is necessary to handle your enquiry and any follow-up. If you do not proceed with an installation, we will delete your data within 24 months of your last contact with us. If you do proceed, your data is retained for the duration of the warranty period and any associated aftercare.

You can request earlier deletion at any time by emailing info@scottishenergyefficiency.co.uk.

What about analytics cookies?

This website uses Google Analytics 4 to understand how visitors use the site. Analytics cookies are only set after you have given your consent through the cookie banner. If you reject analytics cookies, no analytics data is collected about your visit.

You can change your cookie preference at any time by clearing your browser storage for this site, which will show the cookie banner again.

What are your rights?

Under UK GDPR you have the right to access the personal data we hold about you, the right to have it corrected if it is inaccurate, and the right to have it deleted. You also have the right to restrict or object to our processing of your data, and the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.

To exercise any of these rights, email info@scottishenergyefficiency.co.uk and we will respond within one month.

Questions? Email info@scottishenergyefficiency.co.uk or call 0141 230 0198.

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